CANCELLATION POLICY

We value your time and appreciate your business. We also understand that life happens and schedules can change at a moments notice.  Please understand that when you forget or cancel your appointment without giving enough notice, our stylists schedules go unfilled and clients on our waiting list miss the opportunity to receive services. Since your appointment is reserved for you personally, we kindly request that you call us at least 48 hours before your scheduled appointment or be subject to a charge. 

Please call the salon at 206-402-3101. Do not email or text message your request.

• Any appointments that are cancelled without a 48 hour notice are subject to a cancellation fee of 50% of the scheduled service(s) charges. 
• Any appointments that are no call/no show will be charged 100% of the scheduled service(s) charges.
• Deposit required after missed non 48 hour cancel.

WHAT IF I’M LATE FOR MY APPOINTMENT?

• It’s possible we may have to shorten or reschedule your appointment. If your treatment is shortened, it will end on time so that the next guest will not be delayed.